Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Feb 2020 13:32:59 +0000

Hi Mohammad shafeeque,  
  The following message composed by you on ticket 472861 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: Wrong item delivered  Order Date :11/02/2020  Order ID: 6465157803 Tracking ID: S000522051698 Assistance Required: Wrong Item Received  Issue Description: Customer emailed us informing that he/she received the item on 15/02/2020  but the item which they received is different, customer also provided us the picture of delivered item.  Now customer is asking for return and refund  the item. So we request you to check this concern and let us know if we can offer return and refund to customer or not.  Regards,  Shafeeque