Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Feb 2020 13:46:31 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to make a complaint           05:28 PM, 03rd Feb                     User                    I had a very bad experience in your tahliya shop in jeddah, they called for the prayer and i was at the cashier to pay.. The cashier called the home center customer service to bring a price tag for 2 items i want to pay.. First he didnt tell me that i need to pay for home center in the home center cashier and second no one cam to help me for 15 minuts.. When i went back up to get the price tag they said they have closed, knowing that the azan isnt on yet.. I went down again to pay for the life style items, the cashier already gone and closed.. This iant acceptable at all.. This isnt a professional service from your side to a loyal customer of centerpoint.. What a shame           05:35 PM, 03rd Feb                     User                    I need the number of a manager of the tahliya branch or the number of the head office in ksa           05:36 PM, 03rd Feb                   Mohammad                    Hi,thank you for contacting u. I'm Shafeeque .I will be happy to help you.            05:37 PM, 03rd Feb                     User                    I need to contact some one in charge of such issues           05:39 PM, 03rd Feb                   Mohammad                    we apologise for the inconvenience and misbehaviour           05:39 PM, 03rd Feb                     User                    I dont need an apology i need to report this or i will spread this issue on the social media           05:40 PM, 03rd Feb                   Mohammad                   But sorry , we are online customer support kindly visit the store to raise a complain           05:40 PM, 03rd Feb                     User                    Its not acceptable at all.. The careless of the employees           05:40 PM, 03rd Feb                     User                    I need the number of the head office or the manager in charge of this branch           05:41 PM, 03rd Feb                     User                    I will never go again to this shop or any other center point shop           05:42 PM, 03rd Feb                   Mohammad                   Sorry for the inconvenience           05:42 PM, 03rd Feb                     User                    I need to raise this complain online or on the phone           05:42 PM, 03rd Feb                   Mohammad                   kindly contact on this No : 8001111027           05:43 PM, 03rd Feb                     User                    And i will spread the word           05:43 PM, 03rd Feb                     User                    Its in ksa?           05:43 PM, 03rd Feb                   Mohammad                    we apologise for the inconvenience           05:45 PM, 03rd Feb                   Mohammad                   this is KSA no           05:46 PM, 03rd Feb                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           05:46 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/441583