Subject: [JIRA] (REL-80465) Refund Issue
From: "Sudhanshu Gandhi (Jira)" <[email-masked]>
To: "mohammad.shafeeque" <[email-masked]>
Date: Mon, 20 Jan 2020 08:09:34 +0000

Sudhanshu Gandhi *made 3 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-80465 Refund Issue 

Sudhanshu Gandhi *made 3 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiMzhkOWJlZjk2MTdhNDAxMTlhM2RlNGYxMjMyY2U3OGUiLCJwIjoiaiJ9 )

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REL-80465 ( https://landmark.atlassian.net/browse/REL-80465?atlOrigin=eyJpIjoiMzhkOWJlZjk2MTdhNDAxMTlhM2RlNGYxMjMyY2U3OGUiLCJwIjoiaiJ9 )

Refund Issue ( https://landmark.atlassian.net/browse/REL-80465?atlOrigin=eyJpIjoiMzhkOWJlZjk2MTdhNDAxMTlhM2RlNGYxMjMyY2U3OGUiLCJwIjoiaiJ9 )
Updates
Sudhanshu Gandhi 12:04 PM GST Attachment: screenshot-1.png Assignee: Sudhanshu Gandhi arjun thapa Attachment: screenshot-2.png
Comments
Sudhanshu Gandhi 12:06 PM GST

Hi arjun thapa ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5a38de3ee973bb380bdc6d2d )

Since the payment mode is SADAD and we have verify from the Payfort backend and could see that amount was authorised only and the status is closed.
( https://landmark.atlassian.net/secure/attachment/370846/370846_screenshot-1.png )

But on hybris end it's showing as capture, Can you please check from you end, if the amount is really capture then help us the refund the capture amount as the order get cancelled successfully.

Suhas Bennikal ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5a0c2ebf0e8b4605b273e1fe )

View issue ( https://landmark.atlassian.net/browse/REL-80465?atlOrigin=eyJpIjoiMzhkOWJlZjk2MTdhNDAxMTlhM2RlNGYxMjMyY2U3OGUiLCJwIjoiaiJ9 )

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