Subject: Missing Item // 6616091994
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 16 Jan 2020 06:34:55 -0700 (MST)

Hi Team, 

Problem Statement: Refund neeed for Missing items 

Order Date: 03 Sep 2018 
Order No: 6616091994 
Tracking Id: 44605461515 
Assistance Required: Need Refund 

Customer placed order for 13 items however the customer is claiming that he has received only 4 items, and remain 9 items from babyshop concept is not delivered. The order status on hybris still in Shipped. 
total value of the order is SAR 454. 
total value of missing items: SAR 201 
Customer has raised the first concerned on 07 Nov 2019 on Freshdesk. 

Kindly check and assist us in this case. 

Regards, 
Shafeeque