Subject: Need proof of Collection /// 6633678441
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 15 Jan 2020 06:31:10 -0700 (MST)

Hi Team, 

Problem Statement: Customer has not collected the order 
Order Date : May 7, 2019 
Order ID: 6633678441 
Tracking ID: 201905070515769 
Store Code: Splash30131 
Assistance Required: Need proof of Collection 

Issue Description: The order was placed on 07/05/19, And as per hybris the order has been collected on 31/08/19 but customer claims that he did not collect the order . 
Kindly assist us to resolve the case as we have emailed the store as well but did not receive any response. 

Regards, 
Shafeeque