Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Dec 2019 12:26:51 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.    Ticket comment <div>Dear Team, <br>
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Thank you for reaching out to us. <br>
<br>
Kindly note that the subjected order has been collected on the 10th and has been attempted more than 4 times due to a wrong number. Moreover, the details have been updated accordingly. And a delivery attempt will be arranged with the customer.<br>
 
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<span class="labelnormal"><span class="labelname_sf">Best regards,<br>
<br>
Yazan Alkhateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>24/12/2019 2:21 PM GMT+02:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#317803] -<br>
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
<br>
Order Date : Dec 2, 2019<br>
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With reference to the<br>
<strong dir="ltr">Order No:6455296708<br>
Tracking ID: S000316804537</strong>
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<strong>Contact No: </strong><span dir="ltr"><strong dir="ltr">0595091400 ,</strong><span dir="rtl"><span dir="ltr"><strong>0598191892 </strong></span></span></span><br>
Assistance Required:<strong dir="ltr"> Need Urgent Delivery</strong>
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Issue Description: Customer emailed us informing that he/she placed order for 3 items and but he says he did not receive any item so we request you to contact the customer on <span dir="ltr"><strong dir="ltr">0595091400 ,</strong><span dir="rtl"><span dir="ltr"><strong>0598191892</strong><strong dir="ltr">  and </strong></span></span></span>deliver on urgent<strong dir="ltr"> Basis since it has been more than 22 days.</strong><br>
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Regards,<br>
<br>
Shafeeque</div>
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<blockquote class="freshdesk_quote">On Fri, 6 Dec at 10:37 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">Hi Team<br>
<br>
With reference to the<br>
Order No:6455296708<br>
Tracking ID: S000316804537<br>
the order was placed on 02/12/2019 but the status still shows " Shipped".<br>
Kindly deliver the item ASAP.<br>
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Warm Regards<br>
<br>
Shafeeque<br>
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<blockquote class="freshdesk_quote">On Fri, 6 Dec at 12:35 AM <span class="separator">, NoOoOnI G.l &lt;[email-masked]&gt; wrote: </span>

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<div>Contactedاين شحنتي المفترض توصل الاربعاء</div>

<div id="ms-outlook-mobile-signature">احصل على <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook لـ iOS</a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/317803