Subject: New Reply Received - Re: Share your feedback with us
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 21 Dec 2019 10:22:04 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div>Dear team,<br>
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Kindly find the attached proof of  delivery as requested.<br>
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Best regards <br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>18/12/2019 4:30 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#312406] - Re: Share your feedback with us<br>
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: (Late Delivery)<br>
Order Date : Dec 1, 2019<br>
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Order ID: 6451488618<br>
Tracking ID: S000218959262<br>
Assistance Required: Proof of Delivery<br>
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Issue Description: Customer emailed us informing that he/she placed order for 9 items and but he says he did not receive any item so we request you to provide us the proof of delivery.<br>
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Regards,<br>
<br>
Shafeeque</div>
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<blockquote class="freshdesk_quote">On Sat, 7 Dec at 6:00 PM <span class="separator">, Amr Essam &lt;[email-masked]&gt; wrote: </span>

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<div class="gmail_default" style="font-family:'georgia' , serif">We will share the POD asap.</div>
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<div>On Sat, Dec 7, 2019 at 1:52 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>

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<div dir="ltr">Hi Team,</div>

<div dir="ltr">With reference to AWB number S000218959262 the customer insist he has not received the order, kindly share us with delivery prove.</div>

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<div dir="ltr">Regards,</div>

<div dir="ltr">Algaily</div>
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Amr Essam<br>
Account Management<br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="font-family:'times';font-size:medium" target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><br>
<strong>M:</strong> +966594282421<br>
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer">shipa.com/delivery</a>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043073259513'>SOR002911828 POD.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/312406