Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Dec 2019 13:24:14 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.    Ticket comment <div>Dear Team, <br>
    <br>
Thank you for reaching out to us. <br>
<br>
The details have been updated accordingly. And a delivery attempt will be arranged with the customer.
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<span class="labelnormal"><span class="labelname_sf">Best regards,<br>
<br>
Yazan Alkhateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>18/12/2019 11:54 AM GMT+02:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#344223] -<br>
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<div dir="ltr">Problem Statement:   (Late Delivery)<br>
Order Date : Dec. 11, 2019</div>

<div dir="ltr">Contact No: <span dir="ltr"> <strong dir="ltr">0533286590</strong></span><br>
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Order ID: 6456427336<br>
Tracking ID: S000346260435<br>
Assistance Required: Contact update<br>
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Issue Description: The order was shipped from our side on Dec. 11, 2019but till now the order has not delivered to the customer so we request you to ​contact the customer no <span dir="ltr"><strong dir="ltr">0533286590</strong><strong dir="ltr"> </strong>and deliver the items ASAP.<strong dir="ltr"> </strong></span><br>
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Regards,<br>
Shafeeque<br>
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<blockquote class="freshdesk_quote">On Mon, 16 Dec at 5:36 AM <span class="separator">, اا اا &lt;[email-masked]&gt; wrote: </span>

<div dir="auto">٠٥٣٣٢٨٦٥٩٠هذا رقمي ولم يصلني اي اتصال من الشحن 
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<div class="gmail_attr" dir="ltr">في الأحد، ١٥ ديسمبر ٢٠١٩ ٩:٤٦ ص Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:</div>

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<div dir="rtl">مرحبا عميلنا العزيز،<br>
شكرا لتواصلك معنا<br>
نعتذر على الازعاج الذي تسببنا به<br>
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نود اعلامكم بانه تبعا لبيانات فريق الشحن حاول بك الاتصال للتويصل ولكن لم يصل منك الرد ،الرجاء من حضرتك تزويدنا برقم الاتصال البديل وعنوانك الكامل لنقوم بمشاركته مع فريق الشحن للتوصيل.<br>
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شكرا لتفهمكم وتعاونكم معنا<br>
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لا تتردد في التواصل بنا للحصول على مزيد من المساعدة.<br>
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اصدقائك<br>
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فريق الدعم</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/344223