Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 15 Dec 2019 11:53:48 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:23 PM, 15th Dec                     User                    When can I have delivery for below orders: Order #8364062971 & Order #8364167136           03:24 PM, 15th Dec                     User                    Hello Anyone there?           03:25 PM, 15th Dec                   Mohammad                    Hi,thank you for contacting u. I'm Shafeeque .I will be happy to help you.            03:32 PM, 15th Dec                     User                    When can I have delivery for below orders: Order #8364062971 & Order #8364167136           03:34 PM, 15th Dec                   Mohammad                   As i can see this order 8364062971 is partially delivered           03:41 PM, 15th Dec                   Mohammad                   as rest of that is shipped           03:41 PM, 15th Dec                   Mohammad                   it will be delivered within 1-2 days           03:41 PM, 15th Dec                   Mohammad                   the remaining order also will be delivered within 2-3 days           03:43 PM, 15th Dec                     User                    ok alright..           03:43 PM, 15th Dec                     User                    how can I change the size for one of the item..           03:44 PM, 15th Dec                   Mohammad                   After receiving the order you can return the product           03:49 PM, 15th Dec                   Mohammad                   since the items are not exchangeable           03:50 PM, 15th Dec                     User                    I don't want to return but just chnage the size.           03:50 PM, 15th Dec                   Mohammad                   Sorry  the items are not exchangeable in thsese orders           03:52 PM, 15th Dec                   Mohammad                   but you can cancel the order and place it again           03:52 PM, 15th Dec                   Mohammad                   Is there anything else I can help you with?            03:53 PM, 15th Dec                     User                    ok           03:53 PM, 15th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           03:53 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/345370