Subject: New Reply Received - منتج ناقص
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Dec 2019 14:59:20 +0000 (UTC)

Hi Mohammad shafeeque,  The customer has responded to the ticket.  منتج ناقص  Ticket comment <div>Dear Team, <br>
<br>
<br>
As per the system, this order was delivered in full, please check if the item was dispatched from your end. <br>
<br>
<br>
Best Regards,
</div>
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>10/12/2019 1:18 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#330777] - منتج ناقص<br>
<br>
<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/330777" rel="noreferrer">#330777</a> raised by Nony S ([email-masked]).</div>
</div>

<div dir="ltr">
<div dir="ltr">Hi Team<br>
<br>
With reference to the<br>
Order No:6454150416<br>
Tracking ID: S000280363527<br>
customer claims that this item (161359974) is not delivered to him.<br>
Kindly provide proof of delivery.<br>
<br>
Warm Regards<br>
<br>
Shafeeque</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Tue, 10 Dec at 12:01 AM <span class="separator">, Nony S &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<table style="margin-left:auto;margin-right:auto">
<tbody>
	<tr>
	<td>
	<table style="margin:0px auto;background:#f4f8fa;padding:0 15px;min-width:500px;margin:0px">
	<tbody>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>اهلا</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:30 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>لم استلم طلبي</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:30 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>طلبي من 26 نوفمبر</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:31 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>رقم 6454150416</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:31 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>؟</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:38 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div> مرحبا معك شفيق يسرني ان اساعدك </div>
		</div>

		<div style="color:#999999;font-size:11px">11:38 PM, 09th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>اهلا</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:38 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>طلبت من قرابة اسبوعين ولم يصلني</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:38 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>وصلت لي قطعه والاخرى لم تصل</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:39 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>اي قطعة لم تصل</div>
		</div>

		<div style="color:#999999;font-size:11px">11:39 PM, 09th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>كرسي الطعام للاطفال</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:40 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>وحدة إطعام من جونيورز</div>
		</div>

		<div style="color:#999999;font-size:11px">11:46 PM, 09th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>هذا المنتج</div>
		</div>

		<div style="color:#999999;font-size:11px">11:46 PM, 09th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>لا</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:47 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>لا الكرسي</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:47 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>وحدة الطعام وصلت من اسبوع</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:47 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>؟</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:53 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>- Juniors Walt 2-in-1 High Chair</div>
		</div>

		<div style="color:#999999;font-size:11px">11:54 PM, 09th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>نعم</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:54 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>هذا المنتج لم يصل اليك</div>
		</div>

		<div style="color:#999999;font-size:11px">11:54 PM, 09th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>نعم</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:54 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>الرجاء تزويدنا بالبريد الاكتروني المسجل لكي يتم خدمتكم في أكمل وجه</div>
		</div>

		<div style="color:#999999;font-size:11px">11:54 PM, 09th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>[email-masked]</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">11:55 PM, 09th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>سيتم رفع القضية الى الجهة المعنية وسيتم استلام الرسالة لحضرتك عبر البريد المسجل  </div>
		</div>

		<div style="color:#999999;font-size:11px">12:00 AM, 10th Dec</div>
		</div>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>كان من دواعي سروري مساعدتكم. </div>
		</div>

		<div style="color:#999999;font-size:11px">12:01 AM, 10th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Chilling Plane</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/plane.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>شكرا لك</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:01 AM, 10th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>عفوا</div>
		</div>

		<div style="color:#999999;font-size:11px">12:01 AM, 10th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
	</tbody>
	</table>
	</td>
	</tr>
	<tr>
	<td>
	<table style="margin:10px auto;padding:0 20px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;color:#333;line-height:1.4;margin:0px;min-width:100%">
	<tbody>
		<tr>
		<td style="text-align:center"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/open/conversation/299654933356667" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer">Freshchat</a></span></td>
		</tr>
	</tbody>
	</table>
	</td>
	</tr>
</tbody>
</table>
</div>
</blockquote>
</div>
</div>
<br>
</div>
<div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/330777