Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jan 2020 11:58:15 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           03:45 PM, 13th Jan                   Mohammad                   Hi,thank you for contacting u. I'm Shafeeque . 
How may I help you?           03:46 PM, 13th Jan                     User                    my credit card details not appering to make payment           03:47 PM, 13th Jan                     User                    showing old card details           03:47 PM, 13th Jan                     User                    my user name [email-masked]           03:48 PM, 13th Jan                     User                    my old order details Order #6457396060           03:49 PM, 13th Jan                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           03:49 PM, 13th Jan                   Mohammad                   Thank you for holding up            03:51 PM, 13th Jan                   Mohammad                   As i can see there is no my credit points in your account           03:51 PM, 13th Jan                     User                    iam talking about credit card           03:51 PM, 13th Jan                   Mohammad                    we apologise for the inconvenience           03:53 PM, 13th Jan                   Mohammad                   Kindly contact your bank since we are not having any information about credit card           03:53 PM, 13th Jan                   Mohammad                   Is there anything else that i can assist you with ?           03:54 PM, 13th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           03:58 PM, 13th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/402557