Subject: Refund is not initiated // 6450145696
From: Mohammad Shafeeque <[email-masked]>
To: Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 11 Jan 2020 22:42:31 -0700 (MST)

Hi Team, 

Problem Statement: Refund is not initiated 
Order Date : Nov 4, 2019 
Order ID: 6450145696 
Return Tracking ID: 34175877126790 
Assistance Required: Urgent Refund Initiation 

Issue Description: Customer raised a return request for 9 items and as per customer she/he handed over all 9 items to the courier team. as per courier all 9 items have been delivered to the Warehouse. 

but according to the hybris the refund has not been processed till now, So we request you to check under RMA 23012013 the items have been received in our warehouse or not? If yes then process the refund ASAP. 

Regards, 
Shafeeque