Subject: Re: Late shipping
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 11 Jan 2020 04:25:24 -0700 (MST)

Hi Team, 

Any update? 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, January 7, 2020 12:49:04 PM 
Subject: Late shipping 

Hi Team, 

Problem Statement – Late shipping 
Ticket No: 292176 
Order Date: Nov 13, 2019 
Order ID –6451192847 
Item ID : 161685789 

Assistance Required –Customer placed the order on 13th of Nov but it has not been shipped yet, kindly do the needful to have it shipped the soonest, or just cancel it and refund the customer. 
Last escalated on 02/01/2020 

Regards 
Shafeeque