Subject: Missing item // 6458361932
From: Mohammad Shafeeque <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 10 Jan 2020 05:02:21 -0700 (MST)

Hi Team, 

Problem Statement: Missing item 
Order Date : Dec 26, 2019 

Order ID:6458361932 
Tracking ID: 12345678 
Assistance Required:45058962351 

Issue Description: Customer placed order for 7 items but as per the customer he/she has only received 6 items, Under the consignment details we can see that all 7 items has been shipped/Delivered from our side. 
but the customer insisting that she didn't receive this item : 161717007, ( the cost of the item is : SAR223.00) 
Kindly assist us. 

Regards, 
Shafeeque