Subject: (Late Shipping)
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Thu, 9 Jan 2020 06:17:47 -0700 (MST)

Hi Team, 

Problem Statement: (Late Shipping) 

Order Date : Nov 22, 2019 

Order ID: 6453196196 
Tracking ID: 645319619622999991 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Nov 22, 2019 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped. store confirmed that they did not receive the item till now. 

Customer is chasing us for his/her order so we request you to expedite the delivery . 

Last escalated on 03/01/2020 

Regards, 
Shafeeque