Subject: RE: Late Collection For Order Number:6450208045
From: "Mohmed Musa (SA)" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Mensour ShehabAlDeen <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Wed, 8 Jan 2020 14:04:55 +0000

Dears,

Please share the pickup reference

Best Regards,
Mohmed Musa

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, January 8, 2020 3:50 PM
To: Mohmed Musa (SA) <[email-masked]>; Mensour ShehabAlDeen <[email-masked]>; AbdelKader Salameh <[email-masked]>
Cc: [email-masked]; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Urvika Chaudhary <[email-masked]>; Mohammad Shafeeque <[email-masked]>
Subject: Late Collection For Order Number:6450208045
Importance: High

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

With the reference to order number:6450208045 customer raise a return request and agent has already escalated the case to ARAMEX TEAM. However till now the collection has not been done yet.

Could you please arrange a collection for AWB NO: 45060224204, as customer is constantly chasing us for the same.

Waiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 7, 2020 2:11:08 PM
Subject: Late Collection

Hi Team,

Problem Statement: (Late Collection)

Order Date : Nov 5, 2019
Order No:6450208045
Tracking ID: 45060224204
Collection reference : A0189E1
Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 10/12/2019 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.
Last escalated on 01/01/2020

Regards
Shafeeque