Subject: Re: late collection
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Tue, 7 Jan 2020 17:59:58 -0700 (MST)

Hi Shafeeque, 

Please contact the customer and let them know that courier partner has tried calling them and theya re unable to reach him. Take a suitable time from the customer to call him and then advise fetchr to collect the items. 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, January 7, 2020 12:05:40 PM 
Subject: late collection 

Hi team, 

Problem Statement: (Late Collection) 
Ticket No: 274847 

Order Date : Nov 5, 2019 

Order ID: 6450165754 
Tracking ID: 34133768629335 
Contact No: 0532147333 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 12/11/2019 and till now the item has not been collected from the customr so kindly contact the customer on 0532147333 and arrange the collection on priority basis. 
Last escalated on 04/01/2020 

Regards, 
Shafeeque