Subject: New Reply Received - Order still not delivered
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jan 2020 17:18:19 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Order still not delivered  Ticket comment <div dir="auto">Thank you  items already delivered</div>
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<div>On Tue, Jan 7, 2020, 1:02 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br><br>Hi Ela,<br><br>Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience.<br><br>As we had escalated this case to courier team for the delivery of your order we have been informed that the order is delivered on 31/12/2019 .Please contact us in case you have'n received any item.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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              On
              Mon, 30 Dec, 2019 at 12:10 PM
              <span>,  Shipa Delivery Support &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div>Dear Team, <br>
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Thank you for reaching out to us. <br>
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Kindly note that the delivery has been attempted twice, however,  we will do our best to arrange a delivery attempt as soon as possible.  
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<span><span>Best regards,<br>
<br>
Yazan Alkhateeb</span><br>
<span>Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer" target="_blank"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer" target="_blank">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>30/12/2019 7:52 AM GMT+02:00<br>
<strong>To: </strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong>Cc: </strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong>Subject: </strong>Fwd: [#376229] - Order still not delivered<br>
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">Problem Statement: Late Delivery<br>
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Order Date : 20 Dec 2019<br>
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Order ID: 6457528044<br>
Tracking ID: S000372585331<br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was shipped from our side on 22/12/19 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,</div>

<div dir="ltr">Piyush</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/376229