Subject: New Reply Received - Conversation with Orange Bottle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jan 2020 21:47:11 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Conversation with Orange Bottle  Ticket comment <div>Hi Team<br>
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Please note that our delivery assistant contacted the customer upon delivery and the customer requested our delivery assistant to put it inside of his house gate because she was not at his home as She is working in Beauty parlor, and our delivery assistant followed the same instructions from the customer.<br>
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Best Regards
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<span class="labelnormal"><span class="labelname_sf">Nour Bayouq</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>3/1/2020 2:04 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#329462] - Conversation with Orange Bottle<br>
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<div dir="ltr">Hi Team ,</div>

<div dir="ltr">Any update about POD?</div>
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<blockquote class="freshdesk_quote">On Tue, 31 Dec, 2019 at 4:14 PM , Centrepoint &lt;[email-masked]&gt; wrote:
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<div dir="ltr">Hi Team,<br>
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Problem Statement: What is the issue (Late Delivery) Courier Team<br>
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Order Date :Dec 6, 2019<br>
Order ID: 6455811351<br>
Tracking ID: S000333859089<br>
Assistance Required: <strong dir="ltr">Proof of Delivery</strong><br>
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Issue Description: Customer emailed us informing that he/she placed order for 1 items and but he says he did not receive any item so we request you to provide us the<strong dir="ltr"> proof of delivery.</strong><br>
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Regards,<br>
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Shafeeque</div>

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<blockquote class="freshdesk_quote">On Tue, 10 Dec at 7:20 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/329462" rel="noreferrer">#329462</a> </div>

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<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">With reference to tracking No. <strong dir="ltr">S000333859089</strong>
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<div dir="ltr"> </div>

<div dir="ltr">Customer reporting that he has not received the order, could you please share the POD with us.</div>

<div dir="ltr"> </div>

<div dir="ltr">Regards,</div>

<div dir="ltr">Fauzan</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/329462