Subject: Ticket Assigned - Incorrect assembly of furniture
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 21 May 2021 13:34:28 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Incorrect assembly of furniture Hello,

I had ordered one unit of "Saturn 3-Shelf Bookcase with 4-Doors -
100x39x200 cm" last month, which was delivered on Saturday, 8th May. After
your agent left my home, I discovered that the unit was not correctly
assembled, due to which it appears to be quite unstable. I immediately
contacted your customer service by phone and informed them about this, they
informed me that they would contact me soon to arrange for another visit by
someone from your team to correct the problem. However, nobody has
contacted me yet.

Can you please look into this and have the issue resolved at the earliest?
My order details are in the below email.

Thank you.

Regards,

Mithun Philip

On Fri, 9 Apr 2021 at 12:13, Home Centre <[email-masked]>
wrote:

> Your order number is 8249501039 | Click here
> <https://www.homecentre.com/kw/en/my-account/order/8249501039?utm_source=hybris&utm_medium=email&utm_campaign=order_confirmation_KW_en>
> to view in browser
> 
> <https://www.homecentre.com/kw/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_KW_en>
> Download our apps now
> <https://itunes.apple.com/us/app/id1161311546?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_KW_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.homecentrestores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_KW_en>
> iPhone
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> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.homecentrestores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_KW_en>
> 
> Living
> <https://www.homecentre.com/kw/en/department/livingroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_KW_en>
> Dining
> <https://www.homecentre.com/kw/en/department/diningroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_KW_en>
> Bedroom
> <https://www.homecentre.com/kw/en/department/bedroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_KW_en>
> Kids
> <https://www.homecentre.com/kw/en/department/kidsroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_KW_en>
> Bathroom
> <https://www.homecentre.com/kw/en/department/bathroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_KW_en>
> Kitchen
> <https://www.homecentre.com/kw/en/department/kitchen?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_KW_en>
> Furniture
> <https://www.homecentre.com/kw/en/department/furniture?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_KW_en> Dècor
> & Furnishings
> <https://www.homecentre.com/kw/en/department/decorandfurnishing?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_KW_en>
>
> Your order has been successfully placed.
>
> Hi Mithun Philip, thanks for shopping with us.
> For your reference, your order number is 8249501039
> <https://www.homecentre.com/kw/en/my-account/order/8249501039?utm_source=hybris&utm_medium=email&utm_campaign=order_confirmation_KW_en>.
> Expect delivery by 12/04/2021.
>
> Order shipping to
> *Mithun Philip*
> Al Nimash Five Towers, Building #5, Floor #8, Flat #16
> Street 323, Hawally Block 6
> Near Al Hayat Clinic
> Hawally
> Mobile: +965 99608798
> Payment Method:
>
>
> Order Details
>
> Item
>
> Description
>
> Total Price
>
> <https://www.homecentre.com/kw/en/p/156234161?utm_source=hybris&utm_medium=email&utm_campaign=order_confirmation_KW_en>
> HOME CENTRE
> Saturn 3-Shelf Bookcase with 4-Doors - 100x39x200 cm
> Color: Grey Oak
> Quantity: 1 KWD 79
> Your Home Centre furniture should arrive on 24th April 2021 between 10:00
> - 14:00 hours.
> Subtotal: * KWD 79*
> Furniture & Large Items Shipping:
>
>
> * KWD 10 *
> *Total* *KWD 89*
> Your order will earn you 316 Shukrans.
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2570105