Subject: New Reply Received - Complain against delivered sofas
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 09:22:25 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Complain against delivered sofas  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Hi<img id="d8e6e975-b0d2-4225-b2eb-b8fc7642f1c7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMTI5NDYxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7SXrGKwQTytgAnSTGDBePQgfGrQkGRXbXTnphfusU7I" alt="Image" style="max-width: 100%">
<div id="br-id-9525efd9-493e-45d5-9923-99e129e274bd" dir="auto">This is the order details, there is sound of spring while sitting in the sofa and 2 seater sofa is very soft from sides. The product which I received not same quality as per showroom.</div>
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<div id="br-id-9525efd9-493e-45d5-9923-99e129e274bd" dir="auto">Regards, </div>
<div id="br-id-9525efd9-493e-45d5-9923-99e129e274bd" dir="auto">Ali</div>
<div id="br-id-9525efd9-493e-45d5-9923-99e129e274bd" dir="auto">97224187</div>
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<div>From: Homecentre &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Tuesday, 18 May 2021, 11:15 am<br>
<strong>To:</strong> [email-masked]<br>
<strong>Subject:</strong> Re: [#2592319] - Complain against delivered sofas<br>

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<div dir="ltr" style="margin:0in 0in 0.0001pt">Hi Ali,</div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">Thank you for getting in touch with us.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">Please provide us with the order ID and the image of the error  and  more details about your inquiry so we can further assist you.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">We look forward to hearing from you.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
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<div><span style="font-size:10.5pt; color:rgb(51,51,51)">Your friends,</span></div>
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<span style="font-size:10.5pt; color:rgb(51,51,51)">The </span><span style="font-size:10.5pt; color:rgb(51,51,51)">S</span><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2592319