Subject: Ticket Assigned - Conversation with nasser
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 03:08:30 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  nasser nasser                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nasser Bot:  Hi Nasser ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9661621236 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527652908            07:01 AM, 18th May                     nasser                    Okay           07:02 AM, 18th May                   Mohammad                    Hi Nasser  , Good morning,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            07:02 AM, 18th May                   Mohammad                    We see that you are contacting regarding your order ID: 9661621236           07:02 AM, 18th May                   Mohammad                   May I request you to be on hold while I retrieve those information for you           07:04 AM, 18th May                   Mohammad                   Thank you for holding up           07:04 AM, 18th May                   Mohammad                   As I can see your order in Transit our  courier partner will contact you within 24-48 hours you can also track on (https://rb.gy/ma0q61) with the trackinh FC051721001719           07:05 AM, 18th May                   Mohammad                   Is there anything else that i can assist you with ?           07:06 AM, 18th May                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:08 AM, 18th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2592028