Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 May 2021 08:16:49 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501071234            12:12 PM, 17th May                   Mohammad                    Hi  , Good afternoon,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            12:12 PM, 17th May                   Mohammad                    We see that you are contacting regarding Returns           12:12 PM, 17th May                   Mohammad                   Could you please share your order number so that I can assist you further?           12:12 PM, 17th May                     hi                    I did retains to my order number 9658624335 but no body como to collect           12:13 PM, 17th May                   Mohammad                   May I request you to be on hold while I retrieve those information for you           12:14 PM, 17th May                   Mohammad                   Thank you for holding up           12:14 PM, 17th May                   Mohammad                   As I can see your the courier is  in Transit they will contact you within 24-48 hours           12:14 PM, 17th May                   Mohammad                   Is there anything else that i can assist you with ?           12:15 PM, 17th May                     hi                    Ok           12:16 PM, 17th May                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:16 PM, 17th May                     hi                    No thanks           12:16 PM, 17th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2588539