Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 May 2021 07:54:26 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/urj24weurkHu2HLzb8vCsw~~/AALN9wA~/RgRiggMtPVcDc3BjQgpgnK3PoGAWaiTzUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
<br>
<br>
Kindly note that we have received one carton only under this shipment tracking number. The order has been delivered in the same condition we have received it in; closed and sealed. Kindly check for the missing items in your warehouse.<br>
<br>
Best regards, <br>
 
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<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>16/5/2021 7:38 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2465220] - Delivery<br>
 
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<div dir="ltr">Hi Team,</div>

<div dir="ltr">Customer claims that he did not receive the  2 QTY from the item 162909396 , please and provide us the POD to resolve the case .</div>

<div> </div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Thu, 13 May at 10:26 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,</span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"> item i162909396  shipped under container-ECRYD2545021. hase been shipped unefer the box, please confirm how many item you have delvered </span></div>

<div dir="ltr"> </div>

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<div class="freshdesk_quote">
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<span class="separator">On Wed, 12 May at 6:16 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span></span>

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<div><span class="separator"><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2465220" rel="noreferrer">#2465220</a> raised by elham ([email-masked]).</span></span></div>
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<div dir="ltr">
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<br>
<span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Missing items<br>
Order Date : 20/04/2021<br>
Order ID: 6298816641<br>
Tracking ID: SD001734819<br>
Assistance Required: Need missing item<br>
<span dir="ltr">Issue Description: Customer placed order for 19 items but as per the customer she has 18 received one item, Under the consignment details we can see that 19 items has been Delivered. Kindly confirm how many boxes you have delivered </span><br>
<br>
<span dir="ltr">Regards,</span> </span></span>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">On Thu, 29 Apr at 11:45 PM <span class="separator">, elham &lt;[email-masked]&gt; wrote: </span></span></span>

<div> </div>
<span class="separator"><span class="separator"><span class="separator"> </span></span></span>

<div> 
<div class="gmail_quote">
<div class="gmail_attr" dir="ltr"><span class="separator"><span class="separator"><span class="separator">في خميس، ٢٩ أبريل، ٢٠٢١ في ١:٠٦ م، كتب Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:</span></span></span></div>

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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div dir="ltr" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">
<div dir="ltr" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">
<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"><span class="separator">مرحبا الهام،</span></span></span></div>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"> </div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"><span class="separator">شكرا لتواصلك معنا.</span></span></span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"><span class="separator">تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</span></span></span></div>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"> </div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"><span class="separator">لقد تم رفع طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.</span></span></span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"> </div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"><span class="separator">شكرا لتعاونكم وتفهمكم معنا.</span></span></span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">
<span class="separator"><span class="separator"><span class="separator">لا تتردد في التواصل معنا في حال وجود أي إستفس ارات أخرى.</span></span></span><br>
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<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"><span class="separator">أصدقائك</span></span></span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator"><span class="separator"><span class="separator">فريق الدعم</span></span></span></div>
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<span class="separator"><span class="separator"><span class="separator">شكرا لكم ♥️ </span> </span></span>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/twYJ4ExEjvhl-gXXfA5k1A~~/AALN9wA~/RgRiggMtPlcDc3BjQgpgnK3PoGAWaiTzUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2465220