Subject: WWD homecentre // 8251629169
From: Mohammad Shafeeque <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 15 May 2021 19:50:34 -0700 (MST)

Hi Team, 

Problem Statement: BABYSHOP TEAM WWD homecentre 

Order Date : 16/04/2021 

Order ID: 8251629169 
Tracking ID: 16461318251629169 
Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he/she received the item on 02/05/2021 but the item which they received is damaged, the sofa. Screws are out and foot/leg is not aligned properly. customer also provided us the picture of damaged item. 

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards,