Subject: Refund not credited for rejected refund // 6284197661
From: Mohammad Shafeeque <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 15 May 2021 18:53:36 -0700 (MST)

Hi Team, 

Problem Statement: Refund not credited for rejected refund 

Order Date :15/03/2021 

Order ID: 6284197661 
Return Tracking ID:46418544141 
Assistance Required: Need urgent refund 

Issue Description: The amount of SAR 280.88 is refunded from our side on 09/04/2021 with the Request token:169999990116259403,however customer claims that he still did not receive the refund , customer is not providing us the bank statement claiming you need to check from your end . 

Please assist us to resolve the case. 

Regards, 
Shafeeque