Subject: Ticket Assigned - Conversation with nadim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 May 2021 05:48:19 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nadim nadim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nadim Bot:  Hi Nadim ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097430281986            09:41 AM, 11th May                   Mohammad                    Hi Nadim , Good morning,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            09:41 AM, 11th May                     nadim                    Ok Max chatterbotavati           09:42 AM, 11th May                     nadim                    Hi shafeeque           09:42 AM, 11th May                     nadim                    Yesterday return pickup guy came and left without waiting for me to reach home           09:42 AM, 11th May                     nadim                    When will todays pickup happen?           09:43 AM, 11th May                   Mohammad                   they will contact you within 1-2 business days for collection           09:44 AM, 11th May                   Mohammad                   Is there anything else that i can assist you with ?           09:44 AM, 11th May                     nadim                    Bashst           09:45 AM, 11th May                     nadim                    Thanks.           09:45 AM, 11th May                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:48 AM, 11th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2566010