Subject: Ticket Assigned - Conversation with afzar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 08:13:26 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with afzar afzar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  afzar Bot:  Hi Afzar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9659381137 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554087212            11:59 AM, 10th May                   Mohammad                    Hi Afzar , Good afternoon,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            12:05 PM, 10th May                   Mohammad                    We see that you are contacting regarding your order ID: 9659381137           12:05 PM, 10th May                   Mohammad                   May I request you to be on hold while I retrieve those information for you           12:10 PM, 10th May                   Mohammad                   Thank you for holding up           12:10 PM, 10th May                   Mohammad                   We can see that the order has been collected           12:11 PM, 10th May                   Mohammad                   Is there anything else that i can assist you with ?           12:11 PM, 10th May                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:13 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2559352