Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 May 2021 09:26:08 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/ox9LIB230Roih6Uo9RXdwg~~/AALN9wA~/RgRicPUpPVcDc3BjQgpgjKnBj2ApRbQFUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
<br>
Kindly be informed that a maximum delivery attempt has been conducted with the customer. However, the customer was not available to receive the shipment.<br>
<br>
Please check and advise further instructions.<br>
 <br>
Best regards, <br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>3/5/2021 8:13 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2418334] - Delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">Gentle reminder!</div>

<div> </div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sat, 1 May at 6:17 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<span class="separator">Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
<br>
Order Date : 13/04/2021<br>
<br>
Order ID: 6296098232<br>
Tracking ID: SD001676075<br>
Contact No: 966555574512<br>
<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 14/04/2021 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
Shafeeque</span><br>
<br>
 </div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Tue, 27 Apr at 7:38 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
<br>
Order Date : 13/04/2021<br>
<br>
Order ID: 6296098232<br>
Tracking ID: SD001676075</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><strong>Contact No: 966555574512</strong></span></span></div>

<div dir="ltr">
<br>
<span class="separator"><span class="separator">Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 14/04/2021 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
Shafeeque</span></span>
</div>

<div> </div>
</div>
</div>
</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">On Sat, 24 Apr at 4:51 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span></span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="rtl"> </div>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">مرحبا صالح. </span></span></span></div>

<div> </div>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">شكرا لتواصلك معنا.</span></span></span></div>

<div> </div>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</span></span></span></div>

<div> </div>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">لقد تم رفع طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.</span></span></span></div>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">شكرا لتعاونكم وتفهمكم معنا.</span></span></span></div>

<div> </div>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">لا تتردد في التواصل معنا في حال وجود أي إستفس ارات أخرى.</span></span></span></div>

<div>
<br>
 </div>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">أصدقائك</span></span></span></div>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">فريق الدعم</span></span></span></div>
</div>
</div>
<span class="separator"><span class="separator"> </span></span>
</blockquote>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/2BzBUqLZHTpys_VmoS4y6g~~/AALN9wA~/RgRicPUpPlcDc3BjQgpgjKnBj2ApRbQFUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2418334