Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 19:52:11 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/Uc4rR8yZXg-LPovTY84h5g~~/AALN9wA~/RgRibuTlPVcDc3BjQgpgjGWxjWAWNBWJUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
<br>
Kindly note that we will update the information and proceed with the delivery at the earliest.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>1/5/2021 6:17 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2418334] - Delivery<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
<br>
Order Date : 13/04/2021<br>
<br>
Order ID: 6296098232<br>
Tracking ID: SD001676075<br>
Contact No: 966555574512<br>
<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 14/04/2021 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
Shafeeque<br>
<br>
 </div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Tue, 27 Apr at 7:38 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
<br>
Order Date : 13/04/2021<br>
<br>
Order ID: 6296098232<br>
Tracking ID: SD001676075</span></div>

<div dir="ltr"><span class="separator"><strong>Contact No: 966555574512</strong></span></div>

<div dir="ltr">
<br>
<span class="separator">Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 14/04/2021 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
Shafeeque</span>
</div>

<div><span class="separator"><span dir="ltr" style="font-size:13px">​</span></span></div>
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<span class="separator">On Sat, 24 Apr at 4:51 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="rtl"> </div>

<div dir="rtl"><span class="separator"><span class="separator">مرحبا صالح. </span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">شكرا لتواصلك معنا.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">لقد تم رفع طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.</span></span></div>

<div dir="rtl"><span class="separator"><span class="separator">شكرا لتعاونكم وتفهمكم معنا.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">لا تتردد في التواصل معنا في حال وجود أي إستفس ارات أخرى.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">أصدقائك</span></span></div>

<div dir="rtl"><span class="separator"><span class="separator">فريق الدعم</span></span></div>
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<span class="separator"><span class="separator"> </span> </span>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/XJPo0RbRYuOGmGsTqZ42uw~~/AALN9wA~/RgRibuTlPlcDc3BjQgpgjGWxjWAWNBWJUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2418334