Subject: Ticket Assigned - Conversation with rachna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 05:36:45 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rachna rachna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  rachna Bot:  Hi Rachna ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7454233041 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97335591992            09:31 AM, 25th Apr                   Mohammad                    Hi  Rachna, Good morning,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            09:31 AM, 25th Apr                   Mohammad                    We see that you are contacting regarding your order ID: 7454233041           09:32 AM, 25th Apr                     rachna                    Hi Dear           09:32 AM, 25th Apr                     rachna                    While checking the tracking, the status was out for delivery           09:32 AM, 25th Apr                     rachna                    And in the morning it was no delivered as the customer didn’t respond           09:33 AM, 25th Apr                     rachna                    But I didn’t receive any calls from the delivery person           09:33 AM, 25th Apr                   Mohammad                    we apologize for the inconvenience           09:33 AM, 25th Apr                   Mohammad                   Is this No. 97335591992 is active ?           09:33 AM, 25th Apr                     rachna                    Yes           09:34 AM, 25th Apr                     rachna                    And they always deliver at the reception when ever I have ordered previously           09:34 AM, 25th Apr                   Mohammad                   the delivery will be scheduled within 1-2 business days           09:34 AM, 25th Apr                     rachna                    So that means it will take another 2 working days           09:35 AM, 25th Apr                     rachna                    From today           09:35 AM, 25th Apr                   Mohammad                   Yes ,           09:35 AM, 25th Apr                     rachna                    Hmmm anyway thanks           09:36 AM, 25th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:36 AM, 25th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2450558