Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Apr 2021 02:07:09 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hello.
Regarding to my return item which is the Embellished lace-up sneakers with buckle details size 37 color white, can I exchange it to size 38 same color? Only the size is my issue why I return it, actually I am 37 in size but the upper part of the shoes is too tight my feet cannot breath in...Thank you if you will change the size..

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  On Wed, Apr 21, 2021 at 2:23 AM, Centrepoint<[email-masked]> wrote:    
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We’ve received your return request.

Hi Flordeliza Alianza, thank you for getting in touch with us. Here’s how your return 1000810973 for order 6295188298 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SHOEXPRESS  |
|  Embellished Lace-Up Sneakers with Buckle Detail  |
| Color: White |
|  Size: 37  |
| Quantity: 1 |

  |  SAR 53.34  |

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|  Total | SAR 53.34  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2440878