Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Apr 2021 22:31:44 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  need escalation  Ticket comment <div>                Dears,<br>Find attached my statement of account from 20-03-2021 till date.<br>Regards,<br>            </div>            <div class="yahoo_quoted" style="margin: 10px 0px 0px 0.8ex; padding-left: 1ex; border-left-color: rgb(204, 204, 204); border-left-width: 1px; border-left-style: solid">                                    <div style="color: rgb(38, 40, 42); font-family: Helvetica, Arial, sans-serif; font-size: 13px">                                <div>                    </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, 22 April, 2021, 07:00:02 am GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:                                </div>
<div><br></div>                <div><br></div>                <div><div id="yiv9334696288"><div style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">	<div style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"><div dir="ltr"><div dir="ltr">Hi Syed,<br><br>Thanks for your patience.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>Please provide us bank statement from 20/03/2021 to 21/04/2021  in case of not receiving the amount to further check with the concern team.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>	</div></div></div>                                    </blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043213823794'>MY NCB STATEMENT.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2382412