Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Apr 2021 06:20:06 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Good day ,</div>
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<div dir="auto">I hope my email finds you well, until now the issue not solve yet .</div>
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<div dir="auto">I didn’t received the remaining of my order or refund me money.</div>
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<div dir="ltr" class="gmail_attr">في أربعاء، 21 أبريل، 2021 في 6:45 ص، كتب Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;padding-right:1ex;border-right-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Hanan,<br><br>Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience<br><br>We has raised this issue to the concern team to investigate and the will get back to you once we get an update .<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2428369