Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 21 Apr 2021 11:34:09 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/nh6NbiNh_Xi5hEROITakQw~~/AALN9wA~/RgRiYUEnPVcDc3BjQgpgd6cNgGAOZyNWUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
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Kindly note that we will update the information and proceed with the delivery at the earliest.<br>
<br>
Best regards, 
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<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>21/4/2021 11:03 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2363864] - Delivery<br>
 
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">Please attempt one more time as the customer wants to receive the order .</div>

<div dir="ltr"><strong dir="ltr">Customer's Contact No: 966556582263</strong></div>
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<blockquote class="freshdesk_quote">On Tue, 20 Apr at 7:32 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2363864" rel="noreferrer">#2363864</a> raised by سعود العازمي ([email-masked]).</span></div>
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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
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Order Date :28/03/2021<br>
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Order ID: 6289301460<br>
Tracking ID: SD001531237</span></div>

<div dir="ltr"><span class="separator"><strong>Contact No: 966556582263</strong></span></div>

<div dir="ltr"><span class="separator"><strong>Address : Al-Manzil - Al-Rabeeh District ,Kingdom of Saudi Arabia (SA) ,04-2-61 ,Al Rabee ,Nairiyah</strong><br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 29/03/2021 but till now the order has not delivered to the customer.As pet tracking the order is rejected however customer claims that he did not reject it so we request you to arrange a delivery on priority basis.<br>
Regards,<br>
Shafeeque</span></div>

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<span class="separator">On Thu, 8 Apr at 6:18 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="rtl"><span class="separator"><span class="separator">مرحبا روان. </span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">شكرا لتواصلك معنا.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">لقد تم رفع طلبك للجهة المعنية لتحديث عنوانك وتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">شكرا لتعاونكم وتفهمكم معنا.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">لا تتردد في التواصل معنا في حال وجود أي إستفس ارات أخرى.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">أصدقائك</span></span></div>

<div dir="rtl"><span class="separator"><span class="separator">فريق الدعم</span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2363864