Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 11:06:12 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  need escalation  Ticket comment <div>                Dears,<br>I called and check with bank they said nothing received so far, its really took time to refund the amount, find some other options , I want to shop from centrepoint itself,.<br>Regards,<br>            </div>            <div class="yahoo_quoted" style="margin: 10px 0px 0px 0.8ex; padding-left: 1ex; border-left-color: rgb(204, 204, 204); border-left-width: 1px; border-left-style: solid">                        <div style='color: rgb(38, 40, 42); font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 13px'>                                <div>                    </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, 17 April, 2021, 03:25:19 pm GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:                                </div>
<div><br></div>                <div><br></div>                <div><div id="yiv3410609980"><div style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">	<div style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"><div dir="ltr">
<div dir="ltr">Hi Syed,</div>
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<div>Thanks for your patience.</div>
<div><br></div>
<div>We are truly sorry for the inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that the refund amount of SAR (254.00) has been processed to your original mode of payment from our end successfully in the order id - 6286005220.</div>
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<div>Please find the RRN 107821285387, we request you to please provide the same to your bank and ask for more details regarding the refund.</div>
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<div>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</div></div>	</div></div></div>                            </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2382412