Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 08:34:15 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/cjWMRId-GTFAOBZgJ3mfXA~~/AALN9wA~/RgRiX8V_PVcDc3BjQgpgd_-RfmAOZ8oOUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
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Dear All,<br>
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Kindly be informed that a maximum delivery attempt was made with the customer. However, the customer was not available.<br>
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Please check and advise for further actions.<br>
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Best regards, <br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>20/4/2021 7:32 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2363864] - Delivery<br>
 
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2363864" rel="noreferrer">#2363864</a> raised by سعود العازمي ([email-masked]).</div>
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<div dir="ltr">Hi Team,<br>
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Problem Statement: What is the issue (Late Delivery) Courier Team<br>
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Order Date :28/03/2021<br>
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Order ID: 6289301460<br>
Tracking ID: SD001531237</div>

<div dir="ltr"><strong>Contact No: 966556582263</strong></div>

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<strong>Address : Al-Manzil - Al-Rabeeh District ,Kingdom of Saudi Arabia (SA) ,04-2-61 ,Al Rabee ,Nairiyah</strong><br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was shipped from our side on 29/03/2021 but till now the order has not delivered to the customer.As pet tracking the order is rejected however customer claims that he did not reject it so we request you to arrange a delivery on priority basis.<br>
Regards,<br>
Shafeeque</div>

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<blockquote class="freshdesk_quote">On Thu, 8 Apr at 6:18 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="rtl"><span class="separator">مرحبا روان. </span></div>

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<div dir="rtl"><span class="separator">شكرا لتواصلك معنا.</span></div>

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<div dir="rtl"><span class="separator">تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</span></div>

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<div dir="rtl"><span class="separator">لقد تم رفع طلبك للجهة المعنية لتحديث عنوانك وتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.</span></div>

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<div dir="rtl"><span class="separator">شكرا لتعاونكم وتفهمكم معنا.</span></div>

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<div dir="rtl"><span class="separator">لا تتردد في التواصل معنا في حال وجود أي إستفس ارات أخرى.</span></div>

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<div dir="rtl"><span class="separator">أصدقائك</span></div>

<div dir="rtl"><span class="separator">فريق الدعم</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/BuTfGzYY2D9PxAp6EMW4oQ~~/AALN9wA~/RgRiX8V_PlcDc3BjQgpgd_-RfmAOZ8oOUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2363864