Subject: Ticket Assigned - Conversation with shijad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Apr 2021 11:10:31 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shijad shijad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  order number 9649647214,requested for return Bot:  Please enter your name Customer:  shijad Bot:  Hi Shijad ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505860770            03:05 PM, 19th Apr                   Mohammad                    Hi  Shijad, Good afternoon,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            03:05 PM, 19th Apr                   Mohammad                    We see that you are contacting regarding Returns           03:06 PM, 19th Apr                   Mohammad                   Could you please share your order number so that I can assist you further?           03:06 PM, 19th Apr                     shijad                    9649647214           03:06 PM, 19th Apr                     shijad                    Requsted return           03:07 PM, 19th Apr                   Mohammad                   May I request you to be on hold while I retrieve those information for you           03:07 PM, 19th Apr                   Mohammad                   Thank you for holding up           03:08 PM, 19th Apr                     shijad                    Ys           03:09 PM, 19th Apr                   Mohammad                   We can see the the return is raised and the courier will contact you within 2-3 business days           03:09 PM, 19th Apr                     shijad                    Ok           03:09 PM, 19th Apr                     shijad                    Thanks           03:09 PM, 19th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:10 PM, 19th Apr                     shijad                    Bye           03:10 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2423536