Subject: Ticket Assigned - Conversation with mohamed azarudeen jahir hussain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Apr 2021 13:46:04 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed azarudeen jahir hussain mohamed azarudeen jahir hussain                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  mohamed azarudeen jahir hussain Bot:  Hi Mohamed Azarudeen Jahir Hussain ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Bahrain Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:37 PM, 10th Apr                   Mohammad                    Hi Mohamed, Good evening,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            05:37 PM, 10th Apr                     mohamed azarudeen jahir hussain                    Hi           05:38 PM, 10th Apr                     mohamed azarudeen jahir hussain                    Still I not yet received my refund           05:38 PM, 10th Apr                     mohamed azarudeen jahir hussain                    7447659889           05:38 PM, 10th Apr                     mohamed azarudeen jahir hussain                    Hi           05:40 PM, 10th Apr                     mohamed azarudeen jahir hussain                    Hello r u still connected           05:41 PM, 10th Apr                     mohamed azarudeen jahir hussain                    /startOver           05:42 PM, 10th Apr                   Mohammad                    we apologize for the inconvenience           05:42 PM, 10th Apr                   Mohammad                   May I request you to be on hold while I retrieve those information for you           05:42 PM, 10th Apr                     mohamed azarudeen jahir hussain                    Okey           05:42 PM, 10th Apr                   Mohammad                   Thank you for holding up           05:44 PM, 10th Apr                   Mohammad                   As per our record the item is being checked in the warehouse and the refund will be processed within 2-3 business days           05:44 PM, 10th Apr                     mohamed azarudeen jahir hussain                    Okey thanks           05:45 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:45 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2381761