Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Apr 2021 13:06:10 +0000

Hi Mohammad shafeeque,  
  The following message composed by you on ticket 2281295 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Please take a look at ticket #2281295 raised by Afrah-h ([email-masked]).        Hi Team,  Problem Statement:  BABYSHOP TEAM  Order Date : 05/03/2021  Order ID: 6280308490 Tracking ID: 16155576280308490 Assistance Required: Damaged Item Received  Issue Description: Customer emailed us informing that he/she received the item on  22/03/2021 but the item which they received is damaged, as the wood is broken at the corner, customer also provided us the picture of damaged item. Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.   Regards,  Shafeeque