Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Apr 2021 15:42:30 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6293391804 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556446022            07:34 PM, 07th Apr                   Mohammad                    Hi , Good evening,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            07:34 PM, 07th Apr                   Mohammad                    We see that you are contacting regarding your order ID: 6293391804           07:34 PM, 07th Apr                     hello                    Ok i tried to call the number but everytime i call it says call failed           07:35 PM, 07th Apr                     hello                    I wanted to know when will i receive my order as i ordered last week and received it very fast           07:35 PM, 07th Apr                   Mohammad                    we apologize for the inconvenience           07:35 PM, 07th Apr                   Mohammad                   As i can see it is shipped  it will be delivered within 2-3  business days             07:36 PM, 07th Apr                     hello                    Ok thank you           07:36 PM, 07th Apr                     hello                    Could it be delivered faster ?           07:37 PM, 07th Apr                   Mohammad                   Sure ,           07:39 PM, 07th Apr                   Mohammad                   we will try however not authorised to fix the time           07:39 PM, 07th Apr                     hello                    If you could i would really appreciate as it is a gift and i would love to receive it tonight or tomorrow Morning           07:40 PM, 07th Apr                   Mohammad                   Sorry, we are  not authorised to fix the time           07:41 PM, 07th Apr                   Mohammad                   Will try our best to get it delivered           07:41 PM, 07th Apr                     hello                    Thank u           07:41 PM, 07th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:42 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2369088