Subject: Ticket Assigned - Conversation with zeanb
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 14:49:02 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zeanb zeanb                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  zeanb Bot:  Hi Zeanb ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6289034288 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:42 PM, 06th Apr                   Mohammad                    Hi Zeanb , Good evening,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            06:42 PM, 06th Apr                     zeanb                    Hi           06:43 PM, 06th Apr                     zeanb                    Order not received           06:43 PM, 06th Apr                     zeanb                    6289034288           06:43 PM, 06th Apr                   Mohammad                   May I request you to be on hold while I retrieve those information for you           06:44 PM, 06th Apr                   Mohammad                   Thank you for holding up           06:44 PM, 06th Apr                   Mohammad                   we will escalate the issue to the concern team and will get back to you with an update on your registered email ID  .           06:44 PM, 06th Apr                   Mohammad                   please provide us the contact No ,to assist you           06:44 PM, 06th Apr                     zeanb                    Okey           06:44 PM, 06th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           06:46 PM, 06th Apr                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:48 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2363369