Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 05 Apr 2021 11:42:10 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. hi 
Good Afternoon
please advise the status of of my return item. it was picked up last thurs.
Thank you for the usual suppport

Sent from Yahoo Mail for iPhone

On Wednesday, March 31, 2021, 3:13 PM, Splash Fashions <[email-masked]> wrote:

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We’ve received your return request.

Hi Anely Salcedo, thank you for getting in touch with us. Here’s how your return 1000722946 for order 9646274031 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SHOEMART  |
|  Pointed Toed Slip-On Ballerinas with Bow Accent  |
| Color: White |
|  Size: 37  |
| Quantity: 1 |

  |  AED 29  |

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|  Total | AED 29  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2355279