Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 13:28:52 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  need escalation  Ticket comment <div style="direction: rtl">6284483243</div>
<br><div dir="rtl">أُرسلت من الـ iPhone</div>
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<br><blockquote>في ٠٤‏/٠٤‏/٢٠٢١ الساعة ٢:١٧ م، كتب/كتبت ‏Centrepoint ‏&lt;[email-masked]&gt;:<br><br>
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<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right"><span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">مرحبا سارة،</span></div>
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<span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">شكراً لك على تواصلك معنا</span>.</div>
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<span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">تقبلي كامل اعتذارنا عن الإزعاج الذي تسببنا به</span>.</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right"><span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية لارجاع المبلغ والعمل جار عليه ونحتاج رقم الارجاع الذي قمتم به بتسليم المنتجات الى المندوب وايصال الارجاع لكي يتم خدمتكم .</span></div>
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<span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">لا تترددي في الاتصال بنا للحصول على مزيد من المساعدة</span>.</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right"><span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">أصدقائك،</span></div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right"><span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word" dir="rtl">خدمة العملاء</span></div>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2319704