Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 12:13:46 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9647730582 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971553783784            04:06 PM, 04th Apr                   Mohammad                    Hi , Good evening,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            04:07 PM, 04th Apr                   Mohammad                    We see that you are contacting regarding your order ID: 9647730582           04:07 PM, 04th Apr                     hi                    yes           04:08 PM, 04th Apr                     hi                    when can I collect it           04:08 PM, 04th Apr                     hi                    from Burjuman           04:08 PM, 04th Apr                   Mohammad                   May I request you to be on hold while I retrieve those information for you           04:09 PM, 04th Apr                     hi                    sure           04:10 PM, 04th Apr                   Mohammad                   Thank you for holding up           04:10 PM, 04th Apr                   Mohammad                   Sorry، as i can see it is ready to shipped it will be delivered to the store for collection within 24 -48 hours           04:10 PM, 04th Apr                     hi                    will get a call once it ready           04:11 PM, 04th Apr                   Mohammad                   We will send an sms once it is ready for collection           04:13 PM, 04th Apr                     hi                    ok           04:13 PM, 04th Apr                     hi                    thanks           04:13 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:13 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2350972