Subject: Ticket Assigned - Conversation with anan latif
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 12:06:28 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anan latif anan latif                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anan latif Bot:  Hi Anan Latif ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6289679281 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:01 PM, 04th Apr                   Mohammad                    Hi Anan, Good evening,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            04:01 PM, 04th Apr                     anan latif                    Hi Shafeeque, I just wanted to inquire as to when my delivery will likely arrive? It's been more than 3 days already and still no deliver?           04:02 PM, 04th Apr                   Mohammad                   May I request you to be on hold while I retrieve those information for you           04:04 PM, 04th Apr                     anan latif                    No problem, take your time...           04:04 PM, 04th Apr                   Mohammad                   Thank you for holding up           04:04 PM, 04th Apr                   Mohammad                   As I can see your order in Transit our  courier partner will contact you within 24-48 hours you           04:04 PM, 04th Apr                     anan latif                    Alright then, thanks for your help!           04:05 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:06 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2350930