Subject: Ticket Assigned - Conversation with kaltham
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 09:29:01 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kaltham kaltham                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kaltham Bot:  Hi Kaltham ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  1000010566692 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553349900            01:22 PM, 04th Apr                     kaltham                    0526640793           01:23 PM, 04th Apr                     kaltham                    /startOver           01:23 PM, 04th Apr                   Bot                   يرجى إدخال اسمك           01:23 PM, 04th Apr                     kaltham                    Hi           01:23 PM, 04th Apr                   Bot                   مرحبًا Hi، ماذا تحتاج للمساعدة؟           01:23 PM, 04th Apr                     kaltham                    /startOver           01:23 PM, 04th Apr                   Bot                   يرجى إدخال اسمك           01:23 PM, 04th Apr                     kaltham                    Kaltham           01:23 PM, 04th Apr                   Bot                   مرحبًا Kaltham، ماذا تحتاج للمساعدة؟           01:23 PM, 04th Apr                     kaltham                    Change my address           01:23 PM, 04th Apr                   Bot                   مرحبًا Kaltham، ماذا تحتاج للمساعدة؟           01:23 PM, 04th Apr                     kaltham                    /startOver           01:24 PM, 04th Apr                   Bot                   يرجى إدخال اسمك           01:24 PM, 04th Apr                   Mohammad                    Hi Kaltham,  Good afternoon,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            01:24 PM, 04th Apr                   Mohammad                    We see that you are contacting regarding Change my address           01:26 PM, 04th Apr                   Mohammad                   *your address           01:26 PM, 04th Apr                   Mohammad                   Sorry , we are unable to modify anything once the order is placed           01:27 PM, 04th Apr                   Mohammad                   Is there anything else that i can assist you with ?           01:27 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:28 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2349930