Subject: New Reply Received - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 08 Mar 2021 20:58:29 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  need escalation  Ticket comment <div><div dir="auto">Is there any possibility that I can get my missing orders ... as it’s been more than 2 month ... </div></div>
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<div>On Fri, 5 Mar 2021 at 3:43 AM aimen rehman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sat, 27 Feb 2021 at 6:49 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Aimen,</div></div>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">We are following up with you regarding order number: 6269667924, 6269667846</div>
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<div dir="ltr">We are still trying to check with our store team directly to check with them if your orders are physically available at their location. We have also asked them to try to locate your order on priority as well as contact you regarding your order.</div>
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<div dir="ltr">We will get back to you as soon as possible on the same once we hear back from them again.</div>
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<div dir="ltr">Thank you for your continued patience and cooperation with us.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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<div dir="auto">Ok that so sweet of you u guys contacted ... but please try to solve this issue quickly because it’s already 2 month .. I think u should provide better service to your costumers.. </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2091896