Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Mar 2021 06:06:28 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">I have canceled this order two weeks ago </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 27 Feb 2021 at 11:12 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Tracy,</div>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">We are following up with you regarding order number: 9631269944, we have heard back from our team at this time and have been advised that they have tried to contact you on +971525885485 on Feb 10, 2021 but without success as the contact number was unreachable. Could you please share with us an alternate contact number or a suitable time to reach you on the mentioned contact number so that we can get the collection arranged for you on priority.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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<i><span style="font-family:verdana,sans-serif">Crystal</span></i><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2101647