Subject: New Reply Received - already escalated
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Feb 2021 06:25:25 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  already escalated  Ticket comment <div dir="ltr">Thanks for your support. <br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 27 Feb 2021 at 19:15, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Divya,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologize for the delay in getting back to you however, we have already shared your bank statement with our finance team regarding the refund. They are still investigating the same and we have also asked our team to try reaching out to you on +97430530703 regarding the same.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We will update you regarding the same as soon as we receive further feedback from our finance team. Rest assured we are following up with them on a daily basis to ensure the same is resolved on priority.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We appreciate your continued patience and cooperation regarding the same.</div>
<div dir="ltr"><br></div>
<div dir="ltr">​Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964427